Privacy Policy
This Privacy Policy explains how Bally Bet collects, uses and protects the personal information you give us when you create an account, place bets or use our services. We take your privacy seriously and aim to be clear about what we hold, why we hold it and how you can exercise your rights.
Types of data we collect
Personal data
When you register an account we collect personal details such as your name, date of birth, contact information, address and identification documents where required for verification. We also store account credentials and proof of identity where needed to comply with identity checks.
Technical data
We collect technical information about your device and connection. This includes IP address, browser and device type, operating system, app and browser identifiers, and log data that helps us operate and secure our services.
Transactional data
Transactional records cover deposits, withdrawals, bets, game and market activity, promotions used and customer service interactions. Payment card or bank details are handled by our payment processors and stored only as needed for transaction records and compliance.
How we use your information
We use your information to provide and manage your account, process payments, prevent fraud and meet legal obligations. Information is also used to improve service reliability, handle disputes, provide customer support and tailor communications where you have consented to receive them.
Data protection practices
We protect data using appropriate technical and organisational measures such as access controls, encryption and secure storage. Access to personal information is limited to authorised staff and service providers who need it to perform their duties. We review our security practices regularly to help keep your data safe.
Cookies and tracking technologies
We use cookies and similar technologies to remember preferences, secure your sessions, measure performance and deliver relevant content. Third-party analytics and advertising partners may also use cookies on our site. You can manage cookie settings through your browser or account preferences.
User rights
You have the right to access, correct or delete personal data we hold about you, to object to or restrict processing in certain circumstances and to request data portability where applicable. You may also withdraw consent to marketing communications at any time.
Access, correction and deletion of data
To request access, corrections or deletion, sign in to your account and use the available settings or contact our support team. We may need to verify your identity before responding to requests and retain certain information where required by law or for legitimate business purposes such as fraud prevention.
Information sharing and third parties
We share data with service providers who support our operations, such as payment processors, verification and fraud-prevention services, IT and hosting providers, and analytics partners. We may disclose information to competent authorities if required by law or to protect our users and systems.
Privacy policy updates
We may update this policy from time to time to reflect changes in our services or legal obligations. Material changes will be notified via your account or on our site. If you have questions about our privacy practices, contact [email protected].